Lumaflex Privacy Policy


Regulatory Information

Lumaflex.com operates in compliance with all applicable European Union regulations, including but not limited to:

  • General Data Protection Regulation (GDPR) - Concerning the protection of personal data processing and free movement
  • ePrivacy Directive - Governing electronic communications and the use of cookies
  • Digital Services Act (DSA) - Regulating online platforms and intermediary services
  • Digital Markets Act (DMA) - Ensuring fair competition in digital markets
  • E-Commerce Directive - Regulating online services


Data Controller Information

In accordance with Articles 13 and 14 of the GDPR, we declare that Lumaflex is the controller of your personal data. Our contact details are:


Data Processing Principles

We process personal data according to the following principles:

  1. Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently
  2. Purpose Limitation: We collect personal data only for specified, explicit, and legitimate purposes
  3. Data Minimization: We collect only personal data that is necessary
  4. Accuracy: We ensure data is accurate and kept up to date
  5. Storage Limitation: We do not store personal data for longer than necessary
  6. Integrity and Confidentiality: We implement appropriate technical and organizational measures to ensure data security


Data Subject Rights

Under the GDPR, as a data subject, you have the following rights:

  • Right of Access: You have the right to know if we are processing your personal data and, if so, to access that data
  • Right to Rectification: You have the right to have inaccurate personal data corrected
  • Right to Erasure ("Right to be Forgotten"): In certain circumstances, you have the right to request the deletion of your personal data
  • Right to Restriction of Processing: In certain circumstances, you have the right to restrict our processing of your personal data
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format
  • Right to Object: You have the right to object to our processing of your personal data
  • Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing

To exercise these rights, please contact our Data Protection Officer at: info@lumaflex.com


Cookie Policy

Our website uses cookies and similar technologies. Cookies are small text files stored on your device to enhance your browsing experience.


Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Preference Cookies: Remember your preference settings
  • Statistical Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites

You can control and delete cookies through your browser settings at any time. However, this may affect certain functions of the website.


Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. When determining retention periods, we consider:

  • The nature and sensitivity of the data
  • The purposes of processing
  • Applicable legal requirements
  • Potential risks of disputes


Data Transfers

We may transfer data to countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Binding Corporate Rules (where applicable)
  • Other appropriate safeguards


Notice of Changes

We reserve the right to modify this policy at any time. Any modifications will be posted on this page, and for significant changes, we will notify you via email or website notification.


Contact Information

If you have any questions about our privacy practices or your personal data, please contact us:

Email: info@lumaflex.com


Right to Lodge a Complaint

If you believe that our processing of your personal data does not comply with applicable data protection laws, you have the right to lodge a complaint with the supervisory authority in your Member State.

Last Updated: May 14, 2025

Privacy Policy

Privacy Policy

Lumaflex operates the lumaflex.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the lumaflex.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at lumaflex.com unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.